Effective Date: [6/6/2025]
Welcome to luxgrower.com! These Terms of Service (“Terms”) govern your access to and use of our services (“Service”), including any features, content, and functionality offered as part of our Instagram growth and engagement subscription. By using our site and services, you agree to comply with and be bound by these Terms. If you do not agree with any part, please do not use our Service.
1. Overview of Services
luxgrower.com provides monthly Instagram growth and engagement services. We deliver targeted high-quality followers and post engagement (likes, views) through sustainable strategies executed by trained professionals. Our service is designed to help you grow your audience authentically based on your niche and preferences.
2. Account Access and Client Responsibilities
To use our services, you aren`t required to provide any Instagram login credentials or access tokens.
Clients are responsible for:
- Providing accurate and current account information.
- Complying with Instagram’s Terms of Use.
- Avoiding any third-party automation or conflicting services while subscribed to luxgrower.com.
We are not liable for any actions taken by Instagram against your account (e.g., shadowbans, temporary blocks, or suspensions).
3. Service Expectations
While we strive to deliver quality growth and engagement, actual results may vary based on:
- Your content quality and niche
- Posting frequency and consistency
- Market saturation and audience behavior
We do guarantee estimated followers counts and engagement levels. Our approach is based on long-term and guaranteed growth.
4. Subscription and Billing
All services are billed as recurring subscriptions unless otherwise specified. By subscribing, you authorize automated billing at the selected plan rate.
- Auto-Renewal: Plans renew automatically unless canceled before the next billing cycle.
- Cancellation: You may cancel anytime via your account dashboard. Emails do not count as cancellation.
- Confirmation: You will receive a confirmation email upon successful cancellation. No refunds are issued if cancellation occurs after renewal and service initiation.
5. Refund & Cancellation Policy
We value client satisfaction and offer the following guidelines:
Eligible Refunds:
- No measurable growth within 30 days and service not delivered as promised.
- Accidental duplicate payments, reported within 48 hours.
Ineligible Refunds:
- Services already partially or fully delivered.
- Account violations of Instagram’s rules.
- Simultaneous use of other growth tools.
- Refund requests after a new billing cycle starts.
All refund requests must be submitted to support [at] luxgrower.com with relevant order details.
6. Payment Methods
Accepted methods:
- Credit/Debit Cards (Visa, Mastercard, etc.)
- Apple Pay / Google Pay
We do not store full payment data. All transactions are processed through secure third-party providers.
7. Service Refusal & Termination
We reserve the right to refuse or terminate service due to:
- Fraudulent activity
- Conflicting service usage
- Abusive behavior toward our team
- Breach of these Terms or Instagram’s policies
Accounts terminated for violations are not eligible for refunds.
8. Security and Privacy
We use AES-256 encryption and limit access to your data strictly to essential personnel. We do not share or sell your information.
9. Communication Policy
Official communication is conducted through our dashboard and email. Submit sensitive information only via encrypted channels.
For general inquiries: support [at] luxgrower.com
10. Cookie Usage
Our website uses cookies for performance and personalization. You may manage cookie settings in your browser. Disabling cookies may limit some features.
11. Affiliations
luxgrower.com is not affiliated with Instagram, Meta, or any of their subsidiaries. We operate independently using methods that respect Instagram’s guidelines.
12. Acceptable Use
You agree not to:
- Use our services for spam, abuse, or harassment
- Misrepresent your identity
- Violate Instagram’s terms while subscribed
Violation will result in termination without refund and possible legal action.
13. Intellectual Property
All content on luxgrower.com—branding, graphics, service methods—is owned or licensed by us. Unauthorized use or reproduction is prohibited.
14. Changes to Terms
We may update these Terms at any time. Continued use of our services indicates acceptance of any updates.
15. Governing Law
These Terms are governed by the laws of Ukraine. Legal disputes must be resolved in the courts of Kyiv, Ukraine.
16. Contact Information
Sole Proprietor: Nikolas Mussa
TIN: 2730122171
Email: nicolasmoussa@gmail.com
Phone: +380 99 344 4444
Legal Address: Chornomorska St, 28A, Kherson, Ukraine
Operational Address: Heroiv Polku “Azov” St, 8, Kyiv, Ukraine
Thank you for choosing luxgrower.com!