Hello!
At LuxGrower, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services. By using LuxGrower’s website and services, you consent to the collection and use of information in accordance with this policy.
Information We Collect
When you sign up for our services, we may collect the following information:
- Personal Information: Name, email address, billing address, and payment details.
- Instagram Information: Your Instagram username is necessary to perform actions on your behalf.
- Payment Information: Payment details required for processing transactions, such as credit card numbers, which are securely processed through third-party payment processors (WayForPay). LuxGrower does not store payment information directly.
- Usage Information: Information about how you interact with our website, including your IP address, browser type, and activity logs.
How We Use Your Information
The information we collect is used to provide, maintain, and improve our services. Specifically, we use your information to:
- Provide Services: Use your Instagram user name to perform the growth activities outlined in our service, such as adding followers, likes, comments, stories views, highlights and posts on your Instagram account.
- Communicate: Respond to inquiries, provide support, and send service-related communications, such as updates and account notifications.
- Process Payments: Manage billing and payment transactions through WayForPay.
- Improve User Experience: Analyze how you use our website and services to make improvements, address issues, and optimize performance.
- Security and Compliance: Ensure the safety and security of your account, comply with legal obligations, and prevent fraud or abuse of our services.
How We Protect Your Information
We prioritize your data security and use advanced encryption technologies to safeguard your personal information. Specific measures include:
- Secure Storage: All submitted personal information is stored using encryption on secure servers. Some information (such as your name and username) may be shown to other users if users participate in our message boards.
- Third-Party Payment Processing: Payment transactions are securely handled through trusted third-party processors, including WayForPay. LuxGrower does not store credit card information directly.
Cookies and Tracking Technologies
LuxGrower uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze web traffic, remember preferences, and personalize your experience. You can control cookies through your browser settings.
Types of Cookies We Use:
- Essential Cookies: Necessary for website functionality.
- Analytics Cookies: Help us understand how visitors interact with the site and track performance.
- Preference Cookies: Store preferences and settings like language selection.
You can disable cookies in your browser settings, though it may affect functionality.
Sharing Your Information
LuxGrower values your privacy and will never sell or rent your personal information. We only share it in the following cases:
- Payment Processors: Shared with WayForPay to process secure transactions.
- Legal Requirements: We may disclose information if required by law or necessary to protect rights, property, or safety of LuxGrower, its clients, or others.
Data Retention
We retain your information only as long as needed to provide services and meet legal obligations. If you cancel your service, your Instagram credentials will be deleted (typically within 60 days), though some data may be retained for legal or record-keeping purposes.
Your Data Rights
You have the right to:
- Access: Request a copy of the personal data we hold.
- Correction: Ask us to fix any inaccurate or incomplete information.
- Deletion: Request deletion of your data, subject to legal requirements.
- Opt-Out: Unsubscribe from marketing communications at any time.
To exercise your rights, email us at support [at] luxgrower.com.
Payment Security
All payments are securely processed through WayForPay. LuxGrower does not manage or store payment data directly and relies on the security standards of the payment provider.
By paying through our platform, you agree to WayForPay’s terms. Any issues with payment should be directed to them, as LuxGrower is not responsible for payment provider errors or issues.
Third-Party Links
Our website may include links to external sites. LuxGrower is not responsible for the privacy practices or content of those websites. Please review their privacy policies before interacting.
Changes to This Privacy Policy
LuxGrower may update this policy at any time. Major updates will be communicated via email or website notice. Your continued use of our services after changes means you accept the updated terms.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
We are committed to protecting your privacy and addressing any concerns.